F.A.Q.

Yes, as long as you opt in for insurance on your items. All insured items are covered by a physical damage reimbursement for any items that are either lost, stolen or damaged. We will either pay you the fair market value of the item, or replace the item for you. We work with you and try and figure out whats best for you.
In the future, all items will be insured, but at this point only items up to $3,000 will be covered.
All users must sign a liability waiver prior to any tool or sports rental. FriendWithA also provides personal liability protection of up to $100,000 free to charge to protect you in case of any claim brought against you.
FriendWithA is meant to be used by businesses, individuals, and communities to rent/lend things out. We've set up special features for businesses like building a public profile which links back to your website. For individuals, we built in things like damage protection and secure private messaging. To see more benefits, visit the providers page.
FriendWithA is a peer to peer rental marketplace. Kind of like AirBnB, but for stuff. FriendWithA allows you to rent/lend pretty much anything with your community of preference.
FriendWithA wants to use technology to bring people closer together. We do that by building trust through various measures on the platform, so you feel comfortable borrowing and lending items with other people on the site.
Almost anything you can think of. Whether it's an electric skateboard, snowboard, bike, party supplies or tools. However, there are definite things you can not share. Drugs, alcohol, people, houses are all prohibited. Just keep it friendly and PG and you're all good.
Building a platform of small communities can be a long and lengthy process. If you want to see the benefits of FriendWithA, we need your help in getting the word out. Like, share or tell your friends about us, to help us build a stronger community.
This is the great thing about FriendWithA. If you insure your item, we work with you to find your preferred solution. If you want your item repaired, we will reach out to a repair shop and cover all the costs of the repair or find a suitable replacement. If you just want the money, we will reimburse you the Fair Market Value of your item. After that we will reach out to whoever was renting the item to determine if the item was damaged with normal wear and tear, or if it was with improper use.
To rent risk free, we encourage you to purchase the optional damage protection. This way in case any accidental damages do happen while renting the item, you can have peace of mind. However, if we do find that there was theft, abuse, misuse, neglect or any other intentional act, then you will be held responsible for all repair or replacement costs.
Just like other platforms, there is a rating system on FriendWithA to ensure accountability on both parties. A late charge will also be assessed so you are properly compensated.
FriendWithA connects neighbors and friends that have and are looking for items. If delivery is something you need, please reach out directly to the renter and you can discuss directly with them.
We encourage both the renter and lender to verify that the core functionality of the product is working before the start the rental. However, we do understand that's not always possible. In the item does not work, you will not be charged a rental fee.
Just check the availability of the renter itself. All renters must set their availability before listing an item. To ensure the renter has adequate time to respond to your request, any request of an item must be two hours ahead of the current time.
As long as the renter has set their availability
Yes. You can set daily or weekly pricing.
Submit your feature request to [email protected].
We love getting feedback. Even if it’s not the best, we want to improve in order to help you and the next customer. Please submit your feedback to [email protected].

Have any other questions? We would love to answer your questions. Please enter your question below, along with your email, and hit the “Submit” button, and we will try and get back to you within 48 hours. If your question is a common one, we will be glad to add it to the FAQ section.